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RHOMURL

AI Automation & Community Operations Specialist for High-Growth Coaches, Startups, and Web3 Teams

Most communities fail for two reasons: They depend on human effort, and they run on broken systems. I fix that by building automated, scalable community infrastructures that reduce manual workload, reinforce culture, eliminate chaos, and turn communities into predictable assets—not liabilities.

Rhomuel Brian Macahilig - RHOMURL
4+
Years in Web3, Gaming & Startups
12+
Projects & Partnerships
4,500+
Community Members Grown
60+
Hours Saved Monthly via AI

Three Pillars of Growth

High-performing communities scale through systems—not moderators. Here's how I help you build that infrastructure.

Primary Focus

AI Automation

I build automations that eliminate 70–90% of repetitive operational tasks. If your community requires constant human effort to function, you're running an outdated system.

  • AI support agents (Discord, Telegram, Web)
  • Automated onboarding & qualification flows
  • CRM workflows for coaches/startups
  • Ticketing + support automation
  • Custom bots (Node/Python)
  • Event & content automation
  • Alerting + incident monitoring
Secondary Focus

Community Operations

AI handles the repetitive work. Ops systems handle the complexity. The outcome: Safer, cleaner, predictable communities that run without founder burnout.

  • Multi-layer moderation structures
  • Anti-scam detection workflows
  • Culture systems that reinforce behavior
  • Activation → retention pipelines
  • Event cadence systems
  • Incident response frameworks
  • Cross-platform security protocols
Growth Engine

Content Creation

Visibility is the foundation of community growth. I create strategic content that builds authority, drives engagement, and turns followers into community members.

  • Twitter/X threads & posts
  • Short-form video content
  • Reply guy service (engagement)
  • Content calendar management
  • Brand voice development
  • Community announcements
  • Educational content series

Problems I Solve

Most communities underperform because the systems behind them are broken.

01

Everything is manual.

Manual onboarding, manual support, manual moderation = bottlenecks. Your team spends hours on tasks that could run automatically.

02

CMs/mods lack operational depth.

Common hiring complaints: underqualified, unclear scope, low ROI, no metrics. You need operators, not just moderators.

03

Expecting growth, getting "engagement."

Engagement without infrastructure leads to churn, not retention. Chat activity means nothing without systems behind it.

04

Leaders misunderstand AI.

AI isn't magic. It's systems + logic + automation flows. Most teams don't know what they need or how to implement it.

05

Community safety is unstable.

Spam, scams, toxic behavior, and slow responses destroy culture. Without proper systems, your community is always at risk.

Fix these five, and your community becomes a growth engine—not a cost center.

R Retention
H Health
O Optimization

My proprietary hybrid framework used to build every client system. This ensures your community grows without increasing workload.

R

Retention Engineering

Keep Members Engaged

Creating predictable engagement through systemized activation, event cycles, and automated onboarding.

Deliverables

  • Auto-onboarding sequences
  • Engagement loops
  • Retention dashboards
  • Event cadence systems
  • Member segmentation
H

Health Protection

Safeguard Your Culture

Building safety, culture, and moderation systems that keep the community stable and thriving.

Deliverables

  • Moderation ladders
  • Anti-scam workflows
  • Incident detection bots
  • Escalation protocols
  • Culture reinforcement cycles
O

Optimization & Automation

The Backbone of Scale

Implementing AI-powered systems that handle repetitive tasks so you can focus on growth.

Deliverables

  • AI agents
  • Support workflows
  • CRM integrations
  • Founder productivity workflows
  • 24/7 automated responses

Tools & Technologies

The platforms and technologies I use to build scalable community systems.

Discord Community
Telegram Community
Slack Community
Typefully Content
ChatGPT Automation
Claude AI Automation
Zapier Automation
Make Automation
n8n Automation
Airtable Automation
Notion Automation
Google Workspace Automation
Perplexity Automation
NotebookLM Automation
Stripe Automation
Kajabi Automation
Node.js Development
Python Development
PHP Development
WordPress Development
REST APIs Development
Postman Development
Heroku Development
Canva Content
Premiere Pro Content
Photoshop Content
CapCut Content
YouTube Content

Projects & Results

From Web3 gaming to AI automation—real systems built, real results delivered across 12+ projects.

Galaxy Fight Club
Galaxy Fight Club

Social Media Manager

Results

  • Weekly impressions: 8k → 20k+
  • Engagement rate: 2-3% → 6%
  • Developed bilingual content strategy
  • Cross-IP PvP NFT game partnerships

Focus Areas

Content Strategy Analytics Video Editing
SAINTS OF LA
SAINTS OF LA

Community Mod & Discord Security

Results

  • Community growth: 200 → 2,500+ members
  • Managed 500+ support tickets
  • Top-tier security during minting
  • Safeguarded community interests

Focus Areas

Discord Security Minting Support Community Growth
Ancient8
Ancient8

Ambassador & Content Creator

Results

  • Brand ambassador representation
  • Content creation for Web3 gaming
  • Community engagement initiatives
  • Educational content development

Focus Areas

Content Creation Brand Advocacy Community Growth
CoreDAO
CoreDAO

Ambassador

Results

  • Blockchain ecosystem advocacy
  • Community education & support
  • Twitter/X space guesting
  • Network expansion initiatives

Focus Areas

Ambassador Program Community Education Ecosystem Growth
Lootify
Lootify

Community Moderator

Results

  • Community moderation & support
  • User engagement management
  • Ticket support handling
  • Community guidelines enforcement

Focus Areas

Moderation User Support Community Safety
Pukecast
Pukecast

Lead Generator | Twitter/X

Results

  • Cold messaging campaigns across chains
  • Reply guy for Twitter/X account
  • Compiled web3 project records
  • Streamlined lead generation processes

Focus Areas

Lead Generation Outreach Data Management
Erovoutika
Erovoutika

IT Intern & Security Researcher

Results

  • Created HTML/CSS video tutorials
  • Managed YouTube & Facebook pages
  • Technical Head for eVIP Awards
  • Fixed website vulnerabilities

Focus Areas

Web Development Video Production Security Research
Burning Dragons
Burning Dragons

Community Moderator

Results

  • Managed 50 tickets during NFT minting
  • Developed bilingual event scripts
  • Configured bots & server channels
  • Ensured accurate translations

Focus Areas

Bot Configuration NFT Support Bilingual Content
AXCS Vision Guild
AXCS Vision Guild

Guild Leader & Founder

Results

  • Founded & led 70+ scholar community
  • Resolved 200+ support tickets
  • Bilingual support (Tagalog/English)
  • Axie Infinity ecosystem management

Systems Built

Onboarding Flows Cashout Pipeline Scholar Management

Workflow Systems Included

Each system is designed to reduce workload, eliminate chaos, and turn community growth into a predictable outcome.

Onboarding Automation Flow

Support Ticket Automation

Moderation Escalation Ladder

Incident Response Workflow

Anti-Scam Detection System

Engagement Cycle Framework

Sentiment Tracking Dashboard

Event Cadence System

Founder Productivity Automations

CRM Integration Pipeline

All systems are customized to your specific community needs and tech stack.

Micro Results

Quick wins and transformations from real projects.

+350

Weekly Communicators Increase

  • Installed structured engagement cycles
  • Automated mod tasks
  • Increased response speeds using support workflows
  • Stabilized event participation
  • Simplified onboarding friction
60%

Repetitive Operations Automated

  • Built custom Discord workflow automation
  • Auto-ticketing + auto-verification
  • Incident alerts system
  • Founder productivity automations
  • Removed 20-30 hours/week of manual tasks
100%

Community Stability Achieved

  • Built anti-scam system
  • Introduced moderation ladder
  • Automated incident detection
  • Reinforced culture expectations
  • Increased sentiment stability

Your community shouldn't depend on manual effort.

If you want a scalable, automated, predictable community infrastructure that increases retention and eliminates operational stress, let's talk.